Library Card Support
Need help? Email Andrew.splendorio@gmail.com. We usually reply within 2 business days.
FAQ
Do I need an account?
No. Just open the app and listen.
Is it free?
Public-domain classics are free with ads. Watch a short rewarded ad for 3 hours ad-free.
What does a subscription include?
Classics Plus ($4.99/month or $39.99/year) removes ads and unlocks our original audiobooks. Prices may vary by country. Classics Plus is currently available on iOS through the Apple App Store.
How do I cancel?
On iPhone: Settings → your name → Subscriptions → Library Card → Cancel Subscription. Cancel at least 24 hours before renewal.
Restore purchases?
Open the subscription screen in the app and tap “Restore Purchases”.
Is Library Card on Android?
Library Card is coming to Google Play on January 1, 2027.
Who narrates the books? Is Isabella a human narrator?
Almost every title is read in the Isabella voice, a high-quality AI / synthetic voice — not a human narrator recorded in a studio. A few original books use a second AI voice. We review the audio for names and tricky words before a book is published. When premium human voices are in the budget, some titles may be re-recorded; until then, the app is honest that the narration is generated.
Audio won’t play?
Check your internet connection, then close and reopen the app.
School licenses?
See our teachers page for classroom pricing, invoices, and scholarships, or email andrew.splendorio@gmail.com.